I made an error on the spelling of my surname on booking, they then charged me for a new full amount for a new ticket plus R1799 for a name change. They didn’t even bother to send me a ticket after the name change. They went on to tell me the refund process for me R47000 ticket is 6 to 8 weeks . They didn’t even bother to tell me or communicate I had to keep on calling for a response. Word service will never book with travel start again.
7 months ago
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