Chantelle
I paid £230 for a watch that was advertised as a women's watch! I had never heard of this website before but it looked genuine and was also then only site that stocked the women's version of this watch (every other site lists the watch as a mans) I had seen the watch in person before so knew the men's was too big so was thrilled to discover this site had a women's version! Sadly when it arrived it had a scratch on the face and it had no protective stockers on the watch! The leather strapped looked worn and this was also exactly the same as the mans watch! I called up the vivienne Westwood store and this watch was never made for ladies so triads were false advertising as well as sending me damaged goods! When I contacted the company a guy emailed me back with dreadful customer service skills, his email back was so vague and unprofessional (replied to me in slang and no grammar was used ) I finally got to the bottom of it and they admitted that the one they had sent me was there last one it stock and it was the watch they had been using on display in their shop for other customers to try on! HOW DISGUSTING IS THAT?? I have now returned the watch and it's been received as I have tracked it and can see the signature online but still no refund or any replys to my emails so god knows what's happening! I highly recommend people NOT to use this site ever! It's a rip off with terrible customer service ! I was only spoken to with a bit of respect once I had complained but I still feel the correspondence has been lazy and they don't really care! AVOID AVOID AVOID
9 years ago
Read Triads Reviews
Triads has a 4.7 average rating from 2,102 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial