Katherine Roberts
I bought a Belstaff Hoodie in the sale for £80, still additionally had to pay £3.99 for shipping which I was very unimpressed by and cannot wrap my head around as in this day and age most places offer free delivery or at least when you’re spending that much shipping should be free. In addition to this the packaging my order came in was such awful quality and looked poor. I thought I had ordered something from a cheap online store instead. When paying a lot of money for a luxury item the least you expect is some attention to detail and effort to go into the packaging that the item will be received in, especially if it is expensive. However this is clearly not the case for Triads and they do not care how a customer receives their expensive goods. If I ordered something of Harvey Nichols for £80 and it came like the way this item had, I would never buy from there again. Hence I will not to be placing another order again with yourselves. Really disappointed in your customer service.
11 months ago
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Triads has a 4.70 average rating from 2,098 reviews

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