Extremely disappointing!!! I purchased a fresh white truffle for my wife's birthday, after a very nice experience with trufflehunter.co.uk a year ago. But this time the product came in an unacceptably stale condition. We prepared the truffle on the evening of the delivery day, to make sure to enjoy it as it's freshest. But it tasted and smelled of nothing!! It was completely stale, at least 7-10 days old. In addition, the customer service did little more than to point us to their T&Cs for a refund of any unconsumed quantity, and offered a paltry 35% discount on any future purchase. This is unacceptable, both regarding the quality of the truffle and the service policy. Spare yourself the disappointment and avoid this company for your fresh truffles deliveries.