Ordered and paid for next day delivery. When it did not arrive I contacted customer service by email they came back quickly and apologised and told me the order was delayed and would be delivered the next day. Still no order the next day so I tried the tracking link. The order was on the way back to the supplier so I contacted customer service who answered very quickly and were very helpful but advised that the package was damaged so had been returned and a refund would be made. I told her that I did not want the refund I wanted the items I had ordered . Surely I should have been given the option to have the order sent out to me again but no the refund had already been made. Why a business would refund rather than keep the money for an order I do not know....... I would not use again