I had many items shipped over the holiday andTumbl Trak did it right. By far and away the most efficient people I had the pleasure of dealing with. As far as the product is concerned, I am extremely happy with the quality and the appearance. My grandaughter GoGO [ 6 years old ] was thrilled To find a balance beam "under the tree". Due to the virus she no longer has access to her instructor so we will be utilizing the instructional e mails to get us thru until her training resumes. Thanks you all for delivering exactly what we desired. Take Care and we hope you all will enjoy what is left of the holidays as much as we will. Tommy Wingate and GoGo.