Didn’t bother showing up. Didn’t bother calling to say they were not able to make it. Absolute farce since Halfords bought them in 2019... After speaking with customer service I was advised they were not able to get the tyres to the fitter. So... Tyres on the drive are taking your money based on commitments they are unable to fulfil. (take your money and run). Customer service is a Joke. I was waiting over 40 mins before I eventually hung up (last night). This can be explained by the fact that; the service desk they operate ( and is key to delivering quality customer service) has ZERO Service Level Agreements (SLA's) in place for answering calls, progressing issues etc. In short: I've never come across a service desk which operates without an SLA, ever.. (I've been involved with them for over 15 years). I asked to speak to a manager 3 times and had to basically argue with the guy to actually speak to a manager. Then I was put on hold (at which point I assumed he would be getting a manager)... He returned on his own saying that he was not going to be able to transfer the call to the manager as my request didn't warrant it! Absolute sham of a company.