One star as I can’t give zero. One star as I can’t give zero. Placed an order on 29/11 for fitting on 30/11. Money taken, confirmation email to say I would be messaged on the morning of the 30th.... nothing. I rang to be put on hold for an hour, pressed option for a call back, had one about 2 hrs later but no one was talking, I stayed on the line saying hello for a minute but nothing. I rang again later to be on hold again for half hour so pressed again option for a call back which states about an hr. send emails, no reply. Phoned again today 1/12 on hold again so I tried phoning as a new customer... phone got answered straight away. I explained my situation to be put on hold for another half hour... I’d had enough at this point so I hung up and rang again as a new customer this time he didn’t put me on hold. He did tell me tho that the fitter had cancelled my order yesterday!! I was like why did he and why wasn’t I told. He said he’d ring me back as the fitter cancelled the job but he didn’t action a refund to me and as the fitter isn’t in work today he will chase it up for me.... this was this morning and I’m still waiting on a refund and a phone call grrrr will never ever use tyre in the drive again. I first used these 6 years ago before Halfords took over but now after reading other peoples bad reviews also I won’t be coming back.