DO NOT USE THIS COMPANY
Our tyre instantly blew shortly after leaving our house, I managed to get the car home and called and paid for the ‘next day fitting at home’ slot, paying extra for a morning time, knowing my wife would be at home.
The following day, whilst I was on the phone I received a missed call, I called back 5 minutes later after to find the fitter had already left, saying he was busy. I asked why he didn’t have the foresight to knock on the door or ring the bell, his response “I tried to call, besides I’ve taken a photo of your car to show I was there”. My wife was in at the time and expecting him. He then said he would try and rearrange and call me back, he never did and after three calls and being cutt off, I eventually spoke to someone at the Warrington Office, the fitter had told him he couldn’t get hold of me, all he had to do was ring the bell or knock, like any reasonable person would’ve done to ascertain if someone was preset, especially as the car with the flat wheel was sat outside the house.
The fitter was clearly not qualified to fit the tyre, needed an early finish and decided to skip the job, he lied and was rude on the phone saying “for fucks sake” when he thought he’d cut me off after I asked him to return.
Completely unprofessional, useless, and to be honest, I’m not sure after considering ringing the doorbell I would want him to replace the tyre on our family car.
1 year ago
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