SO...I AM FURIOUS!!!!!!! Had a flat on Thursday. BOOKED online tyres on the drive. (second time I am using them. Not intelligent at all) bought 2 new tyres, more expensive as it was same day fitting guaranteed. PAID 150 POUNDS FOR FIAT 500. AFTER I PAID CONFIRMATION CAME FOR SUNDAY INSTEAD THURSDAY. Can you imagine that. I WAS OUT OF TOWN FOR 2DAYS AND THOUGHT NOTHING OF PARKING AS THEY ASSURED ME ON THURSDAY WILL BE SORTED. TODAY IS SUNDAY, GOT 2 PARKING TICKETS, CAME TO MAKE MY LOCKING BOLT AVAILABLE ON MY LUNCH BRAKE. GOT A CALL AS I WAS PLACING THE BOLT ON THE SEAT. KATIE from the company calmly said UNFORTUNATELY your BOOKING is cancelled. Remained posed, asked for refund. "Yes, ofcourse, she said. In 5 working DAYS. Well I cannot afford to pay 150 more so I have to pay for parking until I get a refund from a company that failed me miserably in every( customer care) conceivable way. THANK YOU TYRES ON THE DRIVE...WILL REPEAT THIS POST EVERY 12 HOURS OF PARKING PAID..