They cancelled my appointment the same day 2 hours before they were due to arrive. Reason was that driver was not available. Weren't able to book another apportionment in 3 days. I told them that I took half day off just for the sake of having this job done and I pay extra to be served between 8am and 12pm . Asked full refund via email, they do not even reply, call them again on the 0800 number, they never picked up the phone. How can they provide a service without guaranteed a backup solution ? This company is a total joke... First and last time I will ever consider their services.