Very poor service. Whilst the team were helpful on the phone, we were fitted a new tyre for it only to become completely flat at night the following day because the valve hadn't been fitted! This journey was in the evening with a 2 week old baby in the car. The 'emergency' replacement service would take another 2 days, and when they arrived to refit and repair they didn't know what they were there for. We emailed in, chased twice and were then quoted their terms and conditions saying if anything happened or went wrong it wasn't their liability. I would never use them again or recommend them. Poor post-fitting customer service with little acknowledgment of the danger of the incident. Eventually offered £15 towards next tyre. There wont be another time.
5 years ago
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