The staff and driver were excellent and driving the mini was fantastic but it was a very short time driving and a LOT of hanging around in freezing cold. They also hadn't warmed the car up so it took some time to even get it started - not very professional. The waiting room is cold because the door is always open and there is Lots of waiting around outside. Endless waiting around for a very short time driving. It could be much better organised. For some reason I wasn't given a ride in a hot hatch, though on reading the info when I got back I should have had this experience before getting to do the mini blast. Check what you're expecting to get and make sure you get it. It's all a bit unorganised. And after having your driving experience you then queue in the freezing cold for an over priced photograph. Horrible coffee too from a polystyrene cup. Wasn't really feeling the love but it did make me want to try another company in future and maybe pay a bit more for a more pleasant experience.