I was promised a repaired or new pushchair within 4 days of returning a faulty one that is less than 4 weeks old. Told today that this won't happen and I have to wait 2 weeks for an update (no idea when we will get pushchair returned). Customer service tell me it's not their concern whatsoever that the parents are without a pushchair. Asked to speak to manager until it's retuned and working. Rep refused to transfer me to his manager as he says his manager won't tell me anything different and told I have to wait 48 hours for a manager to call me back. Appalling service and bad attitude.”. Never again will we buy from this place.