Dear UK Bathroom Store I received the Sanitary ware in good time and it was well presented and packed well on a pallet the items are fitted now and my Son who I purchased this for is very pleased with the finished fitted article. I would have no hesitation in recommending your company to other persons interested in buying sanitary ware. also the person answering the phone was polite and very helpful it made the whole experience easier and reassuring. thank you once again and please pass on my comments to your member of staff to encourage them to keep the good work up. Kind Regards Simon Knight Customer