I had to call again today to chasexa delivery date, I was sent an email reply that frankly made no sense at all. The gentleman I spoke to said the order was due to be delivered on Tuesday, as it is now Thursday and I have still not received the package and there has been no contact from the courier to specify a delivery slot, he looked on the suppliers site and said the delivery has been rescheduled for Monday but he would need to call them tomorrow to confirm the package has actually been sent. The order was placed on the 26th and should have taken 2 days to arrive, if I actually receive it on Monday it will have taken 14 days. I'm not holding my breath that I will get the package, what really annoys me is the lack of information and the attitude of its not our fault as the manufacturer is completing the delivery. My contract is with Uk bathrooms not RAK and if they can't meet the delivery time then it is there fault as they are all to eager to take payment and then fob me of with excuses.