Placed a large order of multiple items, arrived on a pallet with a shower riser bar sticking out and one end damaged. A week on from reporting damaged item and still no contact regarding a replacement. When contacting after sales the person I spoke to didn't want to do anything about a replacement abd told me to email pictures of the damaged item that has not been responded to. Now can't get through to speak to anyone in after sales. Quite frankly this is ridiculous that I have spent a week trying to get this dealt with when I'm not at fault in the first place.