The goods that I bought from you have not been fitted yet so this review is purely on customer service, which was not good. My delivery was not on the day that was booked, which left me in a muddle as I was not at home, and when I phoned your customer service dept to find out what had happened the man I spoke to was not just unhelpful but very rude, he asked me at one point "do you want this delivered or not". Not once did he apologise for the delivery being a day early and the effort I had to go to to get someone organised to see it in. I am refurbishing a wet room soon but I doubt very much I will be shopping on your site for what I need.