Ordering the goods was quite simple however the delivery was just a fiasco with the worst logistics company I have ever encountered!
Delivery confirmed on Thursday and booked in for Friday - delivery did not arrive - called to chase and then told that delivery was due on Monday ! Explained this was not correct sonmamager agreed to organise courier delivery for Saturday - this did not happen although we waited all day - could not contact PalletForce so we have now wasted 2 days waiting for the delivery - called them on Monday and spoke to Peter the manger who insisted on calling me “ mate “ until I asked him to stop ! He denied confirming the courier delivery on Saturday and said it wasn’t his job to call me to say this was not happening ! Delivery was eventually made on Monday afternoon with a very unhelpful delivery person ! Didn’t wait for my wife to check the goods !! Worst delivery experience ever and will not order again if this company are used !!
5 years ago
UK Bathroom Store has a
4.6
average rating
from
1,187
reviews
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