Very poor service from UKbathroom Store. When spending alot of money on bathroom furniture, you expect a certain amount of service. Firstly, on a very tight time scale, the delivery was delayed by a week. Then amongst many other things, our address was given to the supplier who tried to deliver it, even though this was never a possibility.
Twice, I was told i would get a call back regarding the issues and received no call. On one occasion, it was on Thursday, and I did not hear back until Monday. very poor customer service indeed. At one point, neither, Ukbathroom Store, or the suppliers knew where the items were!
I expect some good will in the form of a partial refund for the mess this has made with the installation of the bathroom.
6 years ago
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