I've only been using UK Business Supplies for about 18 months to 2 years (maybe more than that thinking about it ), I have never had any problems/issues with the orders. Every time the order is dispatched virtually immediately & delivery is usually within 2 to 3 days maximum & it's free postage & packaging. The coffee bags I buy is a competitive, if not the best price in comparison other companies, quality & freshness products are spot on. I've ordered the same product from other companies & the coffee has been stale. I'd recommend this company, not just for coffee bags (but I've bought multi packs of re-fill air fresheners), great Value, quality, fast delivery at no cost & everything you order is top quality.