I placed an order with this company because of the 1-2 day delivery time that was advertised. Order placed on the morning, e-mail received on the afternoon to say order had been shipped. Two days later I received an e-mail to say part of the order was out of stock and the entire order would be held until it was all available. I asked for the available items to be shipped as I needed them urgently. Several phone calls, e-mails, online chats and three weeks later, I have now received all of my order. Quality of products is ok but I wouldn't order again if it were an item that I needed urgently.