Website stated if I ordered before 2pm I would get next day delivery (Provided by Amazon Prime), I ordered at 1220pm and expected it to arrive the very next day after paying £3.99 for next day delivery. It didn't arrive the next day. I emailed them asking for a refund of £3.99 as they did not deliver when promised & the email was ignored. I emailed them again the day after it was delivered, once again the email was ignored. You will not find a contact number for this company at all. So I contacted Paypal (who I used to pay them) and filed a dispute for £3.99. 4 days later I get an email from Paypal saying the seller (UK Mobile Store) has offered a full refund if I send the items back. Why would spend more money sending the items back, when I don't want a full refund, I just want the £3.99 returned that I paid for for next day delivery, when they failed to deliver. I am now out of pocket. I did however manage to get a contact number for them from Paypal 0208 203 3234. I called it, got an Asian woman who said I had the wrong number, and when I said I was from Paypal, she said he's not here. I asked where he was and she said he doesnt live here and hung up.
***DO NOT ORDER FROM THIS WEBSITE, THEY IGNORE EMAILS, DO NOT DELIVER NEXT DAY AS PROMISED AND NOT WILL NOT GIVE YOU YOUR MONEY BACK. SHOP ELSEWHERE, YOU’LL THANK ME FOR IT***
5 years ago
UK Mobile Store has a
4.5
average rating
from
7,575
reviews