Product (a phone cover) was unsuitable for my purpose but I have yet to receive any response to 2 x emails for advice on a replacement and returns procedure. Regarding the latter, the company's website refers to completion of a returns FORM there was no link to this, nor any indication of how to access it and none was included with the product (nor any invoice). I was also unable to find a phone number for the company in order to contact them that way. So I now find myself saddled with a product that is of no use to me and no way that I can ascertain of replacing/returning.