Probably one of the best online companies I have had dealings with. One of my orders was lost delivered to another address by the courier. Poultry Supplies did not prevaricate and posted out replacements, everything dealt with in a quick, polite and professional manner truly a breath of fresh air in the normal missing deliveries saga you can receive from the majority of companies. One of my orders was missing some minor fixings (manufacturing error) this again is being dealt with in the same manner as above. I will continue to use this company for my poultry-related purchases. Well done............... Robin