Hi thanks for the opportunity to review... well I received the phone next day delivery ace... but that's as good as it got... id bought this S24 plus B grade phone and when I opened the box I was deeply angry and upset ... it was covered all over the screen over 20 small dents and small cracks... like someone had been keeping it in their back pocket next to keys and coins... well 2hrs after receiving it and as soon as I finished work I raced straight 2 nearest CEX shop to hand it back for full refund and I will say at first I met considerable resistance and reluctance to process my request.... a B grade Cex phone is only ment to have minor cosmetic damage to the screen not as I describe above... so the grading must work both ways ie buying and selling.... after alot of persuasion I did get a full refund.... and the manager at Blackpool Cex agreed with me the phone should have been graded a C when selling it...which I bet it WAS graded when it was accepted by Cex... but then Cex choose to try and sell it as a B.... scandalous.... so beware when buying B grade phones from the Cex shop I say