Sadly poor support and service. I ordered a wrong valve and requested them to change but they wouldn’t claiming the goods are dispatched. Made no effort to resolve the situation.
I had also explained to the company one day prior to delivery that I was disabled. The driver contacted me whilst I was in the shower. I called him back but by which time he left the radiators outside the house. He was rude and refused to return to support me. I requested U.K. radiator immediately and they were useless in helping me claiming they outsource delivery and that delivery company refuse to provide support.In the end I had to pay someone just to bring the radiators in to the house.
Disappointed and will not be using the company again.
3 years ago
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