Well I had a great relationship with this company until frequent slowness issues forced me to go and get my own dedicated hosting to stop the slowness issue, solved the minute I moved. I then decided to use unlimited hosting to host the websites and use dns to switch between the 2 hosting solutions, I set the files to be backed up to unlimited hosting so that it automatically updates my sites on unlimited hosting only to be told this was data warehousing and that they have suspended my account without warning and deleted all my files, no warning or conversations just flat out delete and regards. Fortunately there is many other hosting companies out there that allow this and already have a quote for £2 more per month. This could have been handled so much differently for a loyal customer of over 3 years. Thanks for your understanding, be aware that you will not be warned before breaching terms, I was backing up 1 per month 11gb for 12 months, my websites were image heavy when I was with them anyway so that was roughly what I was hosting before backing up with them. Customer lost and reviews will be given to reflect the unprofessional nature of how this was dealt with. Be aware once a great company with great customer services. Shame now this is how things are dealt with.