I ordered a camera for my daughter a week before Christmas! A very competitive price, I might add. I emailed them immediately asking if the product would come before Xmas, they quoted they have made it a priority and would send it out!! It is now news years eve and after countless emails, which they have responded to they are now saying 7-14 days! The product tracking stated Hong Kong, there was no clarity in knowing this before hand. Had I have know I would have never ordered. So my daughter is awaiting her gift and has still not received it! I feel very disappointed. If you are ordering from this company! Find out exactly where it is coming from. I am still awaiting a response from yesterday email. I have no idea where my order is. In fact I want a refund now.