Overall the worst on-line shopping experience. I phone customers services 4 times to try to determine why my parcel in transit was recalled. At no time could they explain what had happened or if I would be sent another.
It transpires that the Philippines call centre was forwarding my query to Hong to chase a UK courier. No one ever got back to me with a status update.
Very disappointed with Value Basket.
I was eventually refunded but first had to go to my credit card company to put the funds into dispute.
10 years ago
ValueBasket.com has a
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262
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