Car ordered delivered was wrong spec. Not possible to retrofit missing options. Contract cancelled, I am now without a vehicle for at least 4 weeks until I can get a new lease vehicle. No compensation offered. Only reimbursed ferry cost for me to collect from mainland (I'm in Belfast). No offer of temp car or cover my costs of gap vehicle. Really disappointed as I am an existing customer at end of one lease and was signed up for a new lease. Needless to say, will not be back. Customer care thrown out years ago, don't go near this crowd.
5 years ago
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