Sold a policy and told for the first time ever I had to pay by direct debit because it was cheaper! In this case the policy was £372 I was told if I paid upfront it would be £460 so proceeded with direct debit option. When the paperwork came through there is a 20% interest payment on the direct debit making the policy £468.98. Not happy with the mis selling. To make matter worse, trying to contact this company to cancel the policy without downloading their app is impossible 5 attempts so far. What waste of time this company is.