I wish there was 0 to rate your service. The worst ever experience, to pay a few pounds less I spent hours trying to speak with somebody. I tried to validate the Insurance Policy, the Validation department do not answear by emails and do not answear the phone. One day I have been up to 50 minutes on the phone nobody from the Validation department answered. The result is that my insurance policy has been cancelled. I would like to escalate a complaint procedure but again your member of staff do not give me an email address or telephone number to contact.