Since I worked with one agent specifically, my review can only really explain my experience with the recruitment agent I was liaising with, whom I will say is absolutely excellent! He gave me detailed explanations of the client, project and of each step involved in the process for receiving an offer, for the role I was put forward for. I had been approached by another agency prior to Venn Group, for the same role, which I communicated to the agent I was liaising with — and that I hadn't heard anything back since they first told me they were putting my CV forward for the role — only they never did put me forward for the role. He explained to me that other, less scrupulous recruiters often approach candidates for roles they are not actually contracted to recruit for, simply to try and either get an in, or to stop other agencies from putting them forward for a role, by tying you to them, with a right to represent. He told me my CV had most likely not even being put forward and checked with the client to make sure this was the case, after which my CV was actually put forward and after successfully going through each stage of the selection process I received my offer. Throughout the whole process, he kept in regular contact with me, keeping me up to date with the current situation. Letting me know if there were any delays, checking in with the client and myself, when there were, due to the summer holidays, so that I never felt uncertain of where I currently stood. He met up with me before my face to face interview and walked me to the client's building, to ensure there were no issues with me getting there. He was very open and honest with everything, and made the whole experience less stressful as a result. If other recruiters at Venn Group are as good as he is, then I certainly recommend Venn Group to other clients/candidates looking for a good recruitment agency!