Where to begin: - Door order arrived late, 3 weeks instead of 7 - 10 working days as promised. - Delivered the wrong door. - Delivery driver refused to take the items back with him. - I offered to send the door via a reputable courier but they (VIBRANTdoors/Clima Doors) refused. - Offered an alternative in 7 - 10 working days time, obvouisly that would be 3 weeks ETA. - Phone lines are very busy at times with engaged dial tones, makes you worry that someone has run off with your money. - Terrible customer service from staff, dont seem to care about customers. - Debbie S from sales team is absolutely fantastic.