I ordered products with next-day delivery and was assured by customer service that they would arrive on time. The following day, by 4 PM, there was still no delivery, so I reached out again. I was told, "sorry," and assured that the order would arrive before midday the next day. Today, I was informed the delivery was sent to the wrong depot. When I asked why this wasn't communicated to me earlier, there was no explanation. I can't comment on the quality of the products, as I never received them. But I can say this: their customer support is unreliable and seems more focused on giving excuses than solving problems. There's no phone number to call—only chat or email—so there’s no accountability. No one owns the mistake, and there's no offer of compensation for the loss their delays caused me. Be cautious when ordering from this company. If something goes wrong, you're on your own.