The products are good. The delivery was ok. Initially he was leaving it outside my home but I told him that it's heavy and I can't risk it being left outside. He brought it in. So far so good. But when it came around to return an item it was a hassle as Victoria plumbing don't have facitly to arrange a return. It's basically a DIY return. My advice is when you buy a product from Victoria plumbing ensure it's the one you need. Otherwise return is a hassle. Also some parcel company don't give time slot. It's between 9 and 6. You need to be home can't go anywhere until it's picked up.