Alice was extraordinary today! She truly is a treasure to your team! She was extremely patient whilst helping me with my account today. Her professionalism and problem-solving were truly appreciated. Her use of gifs in the chat added humour to the situation, which I greatly appreciated because I was laughing and feeling foolish at my own confusion and mistake. This small addition to the chat created a friendly rapport. It was so refreshing to chat with a live person and not in circles with a bot. Alice is a true asset! I could go on and on with her professionalism and personal approach. Viddyoze is an amazing platform, but it is also the people behind the scenes and Alice is stellar!