P
Viking Mandalay was thoroughly enjoyable, excellent value and very well organised. Particular praise must go to Chino and Goi in Bangkok who were very knowledgeable, delightful people and very helpful. In Burma, the Hotel Manager on the boat, Dominic Hofstetter and the Pursar were superb. Dominic did everything in his power and more than could possibly have been required to ensure that everyone had a wonderful time. The crew and staff were delightful, utterly charming. If I could make any criticism it would be of our Burmese Programme Director who I felt was at the end of season and merely going through the motions with little interest in either the passengers or the trips. I felt he did not give us information which would have been of interest and which I managed on the whole to find out from the Internet or from books. Particularly frustrating was the fact that he did not tell us that the Banks in Burma do not change pounds sterling and the only way to get them changed is by money changes in the market. I cannot believe that he was unaware of this as he lives there and it is his job to be aware of such matters. He actually sent me, first of all to the bank at the airport and then to the hotel exchange (which was closed for a holiday all the time we were in Rangoon, another fact of which he should have been aware). I ended up changing my money in Scotts Market but had to find this out for myself. Dollars and euros are changeable at all banks but pounds sterling are not. You may wish to mention this in your literature. Having said that the trip was what I expect from Viking, superb. Thank you and I look forward to our next trip with you.
9 years ago
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Viking Cruises UK has a 4.8 average rating from 321 reviews

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