BE WARNED ABOUT THIS COMPANY:
I ordered a Shed. It arrived. Wrong size was sent.
I queried and complained.
Without any notification other packages were delivered, and none of them added up to the sized shed I ordered!
The packages were left outside on the front of my house. No knock at the door, no card left, no notification of these being due to be delivered either.
I have contacted through email and chat VIKING DIRECT about 15 times. The Customer Service is abysmal.
I was told, collection on Fri 18th June 2021. No one called.
I contacted VIKING by chat and was told Mon 2st June 2021
I checked the booking, and no sign of any dates booked. I went on chat again, and was told that it will now take over 2 weeks but I cannot be given a date!!! All I want now is my £275 refund.
I am now seeking Legal Advice.
3 years ago
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