Ordered Air Conditioner and received confirmation with estimated 5 day delivery. Checked a few days later and showed as on back order. Contacted them after 10 days and was told my order was cancelled as this was an "unbelievable" price. Very careful use of words to try and invalidate the contract but the price was credible as it was advertised as a special sale price. My account still shows as item being on back order and had no formal notification of cancellation. Akin to BA in their attitude to their customers. So in summary, we now have no air conditioner in the hottest spell of weather in recent UK history and little chance of procuring one elsewhere.