I would prefer not to give any stars at all. I never write revues but have been compelled to do so after the worst after sales service I have experienced in a long time. Failure to deliver, given different excuses. Finally got a replacement parcel without the promised free gift (because apparently I had already had one - in the lost parcel!!). Wrote to customer relations. No answer. Finally spoke to someone who promised a manager would call back that day. She was rude and surly in her attitude and I felt she was not intending to pass my request on. There was no call. I will not use this shoddy company again.