I would give -100 stars if possible. Viking business account. Deliveries often ended up next door, which is quite a walk. I ordered an item which was faulty, so a collecting and replacement was arranged. This should have taken place the next day but didn't. I chased and was promised delivery/collection 4 times by both Viking and Yodel, with the excuse from Yodel that 'they had a huge delivery backlog'. Yes, because you're incompetent. I gave up and cancelled the order with Viking, who contacted me the next day to say it was out for delivery. It was refused at the door. Two weeks later and I am still waiting for collection of the faulty item. I will never use Viking again, and will avoid any company I know used Yodel as their delivery service.