Told my ordered had been delivered - but nothing in sight. After calling their helpline (0844 so at a cost) was eventually told a neighbor had signed for it - they had no idea which address, just a name. Why there had been no card, or record of where it was delivered, I don't know. The customer support person couldn't care less. I think they should make clear that delivery cost includes the price of a call to get a clue about the mystery destination of your product.
5 years ago
Viking Direct has a
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