If you ever get the chance to do business with Viking Direct, do your business and your blood pressure a favour and do business with someone else.
Their courier decided that the best way to deliver four cardboard boxes full of cardboard postal tubes was to leave them stacked against my gate.
In a rainstorm. Twenty four hours after their advertised twenty four hour deliver service.
Viking's response? They'll send someone to pick up the resultant pile of soggy cardboard and once said pile is safely back in their warehouse, will send replacements.
I've said it before and I'll say it again - to Irish companies, customer service is just something weird that Americans do.
4 years ago
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