Over the past two years I have had a couple of problems with my fridge freezer. When I telephoned the shop I was given the contact number for the engineer. On each occasion, Jim, the engineer, responded promptly to my voicemail message and, rather than arranging a visit, gave me clear advice and, thanks to his very prompt replies to my questions sent by text, I was able to solve each problem. I recommend Village Domestic Supplies 100% plus for an honest, non ripoff service which, for me, saved the expense of a “call out fee” and I wish them continued success in their business.