This is the second time in three holidays we've had problems with Virgin Last time we had our fire alarm going off overnight in the room - for two nights the hotel never fixed it the first time. so two days ruined through no sleep. When I complained I returned home to a reply offering me one free night in the hotel. As if I'm going t pay for flights to Barbados to stay one night in a hotel - could've been written for a comedy sketch. This time I've spent several hours on the phone trying to cancel a holiday - again to Barbados (due to Covid Curfew). I've still not managed to get through, so fear I'm going to lose my deposit. Never again!!!!