2 stars because they at least refunded my money promptly. Ordered a firearm, sent FFL info in record time to the address sent to me in email. I mean, they had it within an hour or two of ordering. I busted my butt to do it. I have the original sent email from my FFL dealer, and screenshots to prove it. This was done on a FRIDAY. On Monday, without any communication, the order was cancelled. Vizards claimed to not have received the FFL info. Not only did I send it, but if they REALLY saw me as a customer, they would have at least sent me SOMETHING asking for the info they "didn't" have. But no, it was a planned cancellation from the get go. I got the refund fairly promptly, so I give it a star for that at least. But clearly they had no intention of selling me anything. I even showed them the email with FFL info, no response.