Part of my purchase ( order # 198512 ) included 0ne new 25 round box of Rio Royal 20 gauge O buckshot for $15.63 and one 25 round box of Rio Royal O buckshot ( Refurbished box,torn/taped ) for $10.80 which was in stock at the time of purchase. I completed this purchased and paid it in full. After the completed purchased I received a confirmation of the entire purchase. Approximately 3 days later ( after the completed and paid for purchase I was informed that the refurbished box of Rio Royal O buckshot was not included with my order and was refunded the $ 10.80. I contacted Vizards customer service and questioned the integrity of the order and why the item was deleted without notification. No reasonable explanation was given. Today ( March 10,2025 ) I picked up my order ( # 198512 ) at the FFl dealer. I was disappointed/alarmed to see that the refurbised torn/taped box of rounds were included in the order and the new box of rounds were deleted. I paid for a new box of rounds and got the refurbised box. Very unhappy customer. S.R.T.