I bought a product which said there are two items in the package. But i got only one. I already made the unboxing video and forwarded to them the same. Firstly they don't reply on the mail or they don't acknowledge it. secondly when we call on their customer care, the GTA SAN ANDREAS game tone plays and then they answer. They always say what's the problem, upload a photo, to which i say i already sent a video to your mail, see that first. Then they say they will revert back in 24 hours which never happened. Everyday since 10 days i am calling them on regular basis but no help is given. Avoid such sites. Order Id: 2817955 Unboxing Video Link: https://drive.google.com/file/d/16ATARqY88rHUbd7xBfzVjuXBRLloFvbm/view?usp=sharing Remarks: the product page says there are two items in the package: powerbank and UPS, but only UPS is what i got (as shown in the video too)